Last updated: 12/20/2024
This Privacy Policy describes how Snowball Agency (“we,” “us,” or “our”) collects, uses, and shares your Personal Information when you visit our websites, including snowballagency.com (our “Site”). It also explains how we may process Personal Information on behalf of our clients (“Customers”) as part of the YouTube growth and strategy services we provide (our “Services”).
Information We Collect
We collect and process information that identifies, describes, or can reasonably be associated with you (“Personal Information”). This includes:
Internet and Network Activity
When you visit our Site, we automatically collect data about your device, browser, IP address, and interactions with our Site. For more details, see the “Cookies” section below.Communication Data
If you communicate with us via email, text, or phone, we may collect and retain those messages for quality assurance and training purposes.Order Information
If you purchase from our Site, we collect your name, billing and shipping addresses, payment details, email, and phone number.Customer Data
In providing Services to our Customers, we may process Personal Information such as user identifiers, demographics, internet activity, and other marketing-related data.Deidentified or Aggregate Data
We may collect and use anonymized or aggregate information that does not individually identify you.
How We Use Your Information
Operating Our Business
We use your Personal Information to manage accounts, process payments, fulfill orders, and provide support.Providing Services
We process Personal Information on behalf of our Customers for YouTube strategy, channel growth, video production, and analytics.Improving Services
We analyze data to enhance the quality of our offerings, understand user needs, and refine our Services.Marketing and Advertising
We may use your Personal Information for marketing purposes, such as sending promotional messages about our Services.
Sharing Your Personal Information
With Service Providers
We may share your information with vendors who support our operations, such as payment processors, hosting providers, or analytics services (e.g., Google Analytics).With Business Partners
We may share information with trusted partners, subject to applicable laws and your consent.With Your Permission
We may share your Personal Information with third parties at your direction.
Cookies
We use cookies and similar technologies to improve our Site, analyze usage, and deliver targeted ads. Cookies help with:
Website Functionality: Enabling basic functions like navigation.
Performance: Measuring and improving the Site’s performance.
Advertising: Delivering personalized advertisements based on your interests.
You can manage cookies via your browser settings or opt-out tools like the Digital Advertising Alliance.
California Privacy Rights
If you’re a California resident, you may request information about:
The categories of Personal Information collected.
The purposes for collecting it.
The categories of third parties with whom it is shared.
You may also request access to or deletion of your Personal Information by contacting us at hello@snowballagency.com. Verification of your identity will be required.
Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
Children's Privacy
Our Site and Services are not directed to children under 13, and we do not knowingly collect their information.
Third-Party Links
Our Site may include links to third-party websites, which operate under their own privacy policies. We are not responsible for the content or practices of these sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
Contact Us
For questions or concerns, please contact us at:
Email: hello@snowballagency.com
Mail: 1710 Brooks St., Venice, CA 90291
Last Updated: Dec 16, 2024
